Careers at the J.S. Paluch Company


J.S. Paluch offers it employees an array of excellent benefits. In addition to medical and dental coverage, we offer life and long-term disability coverage, an employee assistance program, and a 401k retirement plan, in which the company matches a portion of the employee’s contribution to the plan. J.S. Paluch employees receive generous paid time off, training and development, all within a culture that respects and celebrates the individual gifts and talents that employees bring to a dynamic and dedicated work force.

J.S.Paluch provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sexual orientation, national origin, age, disability or genetics or any other basis that is protected by federal, state, or local laws.

Posted On:
04/26/2022
Title:
Customer Service Representative
Department:
Production
Location:
Franklin Park, IL


Primary Responsibilities:

  • Coordinating the production of weekly Parish Bulletins & Newsletters.
  • Receive transmissions from churches – verify incoming files for format and accuracy. Working primarily with Adobe Acrobat in merging corresponding AD pages with a given Parish Bulletin and/or Newsletter. Scanning jobs into Tracking System with proper codes. Drag and Drop processed files into appropriate workflow folders. Ability to lift 35 pounds to shoulder height.
  • Investigate and answer customer questions/complaints in a timely, professional manner to ensure customer satisfaction.
  • Detail-oriented, organized, able to prioritize your work.
  • Professional demeanor and able to interact with all levels of employees and management.
  • Good problem solving and time management skills.
  • Additional tasks as assigned by supervisor.
  • Team player

 

Skills Required:  Excellent oral and written communication and interpersonal skills.  Proficient knowledge of MS Office, MS Outlook, MS Publisher, Adobe Acrobat Pro, and a general understanding of Adobe InDesign. 

 

Work Schedule – Full Time:  Monday – Friday 8:00 AM – 4:30 PM 

Over time as required

Work Schedule – Part Time:  Tuesday – Friday 10 AM – 5:00 PM                      

 

This is an ON SITE role and we do not offer a remote option. We offer a work/life balance, a generous benefit package with lots of time off and EXCELLENT health insurance, along with dental, vision, long term disability and a 401k.

J.S. Paluch provides equal employment opportunities (EEO) to all candidates and employees without regard to race, color, religion, sexual orientation, national origin, age, disability, genetics or any other basis that is protected by federal, state or local laws

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